Unfortunately the issuing enforcement operator and/or authority will not allow us to intervene with any aspect of the dispute process, as it is their strict policy that you contact them direct.
If you had definitely paid with Parkmobile at the time of issue you should supply a copy of your parking history and Tax Receipt as evidence of purchase to the issuing enforcement operator and/or authority. Your entire parking history is available from the 'Receipts' page of your on-line account.
If an attempt was made to park with Parkmobile but you were unsuccessful in completing the payment you should contact our Customer Care Team using our on-line enquiry system and we will be able to provide audit records of any attempt(s) to park to assist with your dispute.
