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    Help Articles  |  My Enquiries



    Why is my account locked?

    Your account will automatically be locked for 1 hour as a precautionary measure if your login details have been entered incorrectly three times in succession.

    In order to unlock your account and gain access you will be required to reset your PIN or Password.

    Article Id: 124079

    Article Last Updated at: 06 Oct 15 14:08

    Category: Accessing Your Account


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